Canada's Magic Shop is in the business of selling magic secrets, therefore we DO NOT offer refunds on any of our items. You are not just paying for the trick or the gimmick, you are also paying for the information that reveals the secret methods required to perform the trick. As such, all sales are considered final. In extenuating circumstances, we may determine a refund is warranted. In these rare cases, return postage is the responsibility of the customer and a 25% restocking fee will apply.
We will gladly exchange manufacturer defective products with the same item only. We will not allow exchanges if the product was damaged due to improper use, or not following instructions. Please notify us about any defects within seven (7) days of receiving your order, and we will e-mail you the requirements for proof of defect, and return mailing information. The defective product must be returned within thirty (30) days of original purchase, or else an exchange becomes null and void.
Gift Certificates expire if not used within 730 days (2 years). We will send a reminder email approximately 30 days prior to the expiry date to provide another opportunity for use. Gift Certificates may be refunded to the original purchaser if unused after 365 days (1 year), but not later than 730 days (2 years), and will be subject to a 25% administration fee. Gift Certificates earned through our Top Hat Rewards Program have no cash value and can only be redeemed for purchases online within 730 days (2 years) of being earned.
From time to time we offer discount codes for single use (ie: one use per customer). These codes are provided as incentives to first time customers, returning potential customers, referrals and during special events. These codes typically exclude sale items, daily deals, and Gift Certificates. They usually cannot be combined with any other discounts, codes or offers and are only available to be redeemed once per customer. Abuse of this policy and use of codes intended for single use by intentionally using such methods as VPN, changing of IP addresses, creating duplicate accounts, or any other malicious means will disqualify your purchase. You will be refunded for any order that duplicates a discount code (unless otherwise approved) and you could be banned from this website.
We reserve the right to change prices without notice, and also reserve the right to modify these Terms & Conditions from time to time. Some products may differ slightly from the images indicated, in rare circumstances. This is due to variations in the products from our supplier. We withhold the right not to return products on this basis, but will be reasonable and fair at all times.
Limitation of Liability
Canada’s Magic Shop respects your personal privacy and we are committed to ensuring your shopping experience is the best on the internet.
- The operators of Canada’s Magic Shop will not sell or give away any of your personal information (including credit card numbers, names, home addresses, e-mail addresses, phone numbers, etc).
- We will not make any of your personal information available to any other parties whatsoever.
- Your security is of the utmost importance to us and we have taken as many precautions as possible to ensure your financial and personal information is protected at all times.
- We only collect contact information in order to provide accurate shipping, and apply customer services or support, if required.
If you have any questions regarding our privacy policies please contact us and we will answer your concerns as soon as possible.
Third Party Links
Users may, through hypertext or other computer links, gain access to other sites on the Internet which are not part of this website and which are not controlled by Canada's Magic Shop. We provide these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Canada's Magic Shop.